consumer Protection 

UNTOLD SECRETZ follow the instructions available from the D-mark. We work and shop under the guidelines and laws made by the Danish Consumer Agency.

Persondata
Untold Secretz indsamler persondata om vores kunder for at kunne ekspedere aftaler samt kommunikere med kunderne. Nedenfor kan du se hvilke informationer vi indsamler, hvorfor vi indsamler dem - og hvordan de bliver brugt, samt dine rettigheder som kunde. 

What personal data is collected
Når du booker via vores bookingsystem, indsamler vi de persondata du indtaster: Dit navn, e-mailadresse, postadresse samt telefonnummer. Der registreres også hvilke ydelser du køber, hvilken dato, du køber dem - og til hvilken pris. Informationerne bliver gemt samlet i et individuelt kundearkiv. Hvis du er tilmeldt vores nyhedsbrev, vil informationerne blive samlet i kundearkivet.
Untold Secretz opbevarer flg. persondata: Navn, adresse, email og telefonnummer på vores kunder for at kunne ekspedere aftaler Dvs. levere de bestilte ydelser i vores boutique samt give besked, hvis der skulle være problemer med en aftale.
Vi opbevarer informationer om hvilke ydelser, der er bestilt og købt til hvilken pris og på hvilken dato.
Er du tilmeldt Untold Secretz nyhedsbrev, bruges din e-mailadresse til at sende nyhedsbreve. Dette kræver at du aktivt har tilmeldt dig nyhedsbrevet - og det kan du til enhver tid trække tilbage ved at klikke på linket i bunden af hvert nyhedsbrev.

Data processing period
Persondata indsamlet via vores bookingsystem, bliver gemt i kundearkivet på ubestemt tid - eller indtil du anmoder om at få det fjernet. Dette gøres i forhold til evt. reklamationer af de bestilte ydelser. Kontakt os i så fald pr. mail: info@untoldsecretz.dk

The law on ordinary personal data
According to the GDPR - Personal Data Ordinance of 25 May 2018, the type of personal data we store about our customers is what is called ordinary personal data. That kind of personal data can legally be used once consent has been given. This acceptance is given as it is only possible to order and pay, by actively giving consent to our Online data policy. In this way, we have a legal basis for processing customers' personal data. 

Archiving, handling and storage of data
Alle persondata bliver gemt i vores online bookingsystem, Geckobooking, som sikrer at alt persondata behandles efter den europæiske lovgivning om persondata.
Det er kun medarbejdere hos Untold Secretz, som bruger persondata til ekspedering af ydelser, der har adgang til kunders persondata.
Persondata deles udelukkende med tredjeparter når det er nødvendigt for at behandle en kundes ydelse og yde kundeservice - samt af hensyn til bookingsystemets funktion i forhold til eks. aftaler.

Data is therefore shared with the following subcontractors:
 
Geckobooking

Cookies
untoldsecretz.dk uses cookies to show the webshop in the best way and to collect statistics. When you visit untoldsecretz.dk, information is collected about how you use our webshop. When you enter the site, you accept that we use cookies for the collection of data. When you move on untoldsecretz.dk you automatically receive cookies. If you do not want to receive cookies, you can click here: http://minecookies.org/cookiehandtering/

Rights as a customer
You have the right to demand insight into the data that untoldsecretz.dk has collected and stored about you. You can request to receive this information in text format.
If, after requesting insight, you do not believe the stored data is correct, you have the right to have it changed. You also have the right to have your data deleted. Once your order has been processed and the right of complaint has expired, you can also contact us and have your data deleted. 
You can object to the data processing, even if it takes place legally - and the objection must contain compelling reasons why untoldsecretz.dk must stop saving data. You have the right to demand that the processing of data be restricted to lawful purposes, and that the processing be suspended until the accuracy of personal data is investigated. 
You have the right to withdraw acceptance if you have given the consent to one or more forms of data processing.
If you wish to make use of one or more of the above rights, you can contact us by mail: info@untoldsecretz.dk

Opportunity to appeal
The Danish Data Protection Agency supervises whether the Personal Data Act and the Personal Data Ordinance are complied with. If you want to complain about untoldsecretz.dk's processing of your data, you can therefore complain to the Danish Data Protection Agency. In order for the Danish Data Protection Agency to handles a case, it requires that you have first contacted the data controller who you believe has treated your data incorrectly - and received his explanation of the case. If you want to complain about untoldsecretz.dk's processing of your data, you must first contact us by mail: info@untoldsecretz.dk

Ownership

UNTOLDSECRETZ I / S
Strandhøjsvej 18A
DK-2920 Charlottenlund
Denmark
CVR / VAT: 34252181