SHIPPING & DELIVERY

All items are shipped within 1-4 business days. Please note, however, that in the event of delays with suppliers or during sales, there may be a longer delivery time than usual. However, we strive to deliver your goods as quickly as possible.
If your goods are unexpectedly not in stock, we will contact you in order to inform you about the delivery time.

If, contrary to expectations, there is an item that cannot be obtained from our supplier, we will contact you in order to offer an alternative item. If it is not possible to obtain an item that you as the buyer want instead, we reserve the right to cancel the transaction.

Orders placed on untoldsecretz.dk are delivered by Postnord, GLS or DAO.
Should delays occur at the chosen freight provider (for example around Christmas), untoldsecretz.dk cannot be held liable.

In case of severely delayed items (20 days), or missed deliveries, we will of course, free of charge and with a smile, send you a new item if it is still in stock. Shipments to Bornholm, and other Danish small islands, can in some cases take an extra day to arrive.

Upon receipt, it is important that you check the contents of the package. If the package and / or the contents are damaged upon receipt, you must immediately, and no later than two days after receipt, report this to the shipping supplier, and return the item to us. Untold Secretz is not responsible for goods damaged during transport. However, we guarantee that we always pack the goods in the best possible way, so that there is the least possible risk of shipping damage - and otherwise are always in dialogue with you, so that together we can find a solution that suits you.

Shipping prices Denmark

Shipping prices, which are stated on the page, apply to all destinations in Denmark and abroad.

Postnord with tracking to optional collection point:
25.00 DKK for purchases under 375.00 DKK
00.00 DKK for purchases over 375.00 DKK 

GLS Denmark with tracking to optional pick-up location:
25.00 DKK for purchases under 375.00 DKK
00.00 DKK for purchases over 375.00 DKK

DAO Denmark with tracking to optional pick-up location:
29.00 DKK for purchases under 375.00 DKK
00.00 DKK for purchases over 375.00 DKK

Postnord with distribution:
49.00 DKK for all purchases

GLS Denmark with distribution:
49.00 DKK for all purchases

DAO Denmark with distribution:
39.00 DKK for all purchases

GLS Denmark with distribution to Business address:
39.00 DKK for all purchases
International freight rates
Shipping prices, which are stated on the page, apply to all destinations in Denmark and abroad.

Sweden -  Postnord optional collection point:
79.00 DKK for purchases under 999.00 DKK
00.00 DKK for purchases over 999.00 DKK

Germany, The Netherlands - 
Postnord optional collection point:
119.00 DKK for purchases under 999.00 DKK
00.00 DKK for purchases over 999.00 DKK

Norway -  Postnord optional collection point:
249.00 DKK incl. 130 DKK customs fee.


The rest of Europe - GLS European package with tracking:
115.00 DKK for all orders

The rest of the world - incl. tracking:
0 - 1 kg - 300.00 DKK
1 - 5 kg - 480.00 DKK

All prices are in Danish Kroner. (DKK)